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Carrwood Park is a modern full-service business center providing fully-furnished luxurious office space to its clients.

Interview with Debbie Whitaker at Not Just Numbers

Posted by Oliver Corrigan on Jan 9, 2014 11:31:00 AM

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carrwood park testimonial not just numbersNot Just Numbers are accountants and business advisors that specialise in working with SMEs, helping them optimise their business systems and understand their numbers. They have been using serviced office space at Carrwood Park since October 2012, but beforehand had used serviced offices elsewhere. Company Director, Debbie Whitaker, had this to say about her previous space:
We previously had used a much larger firm offering serviced offices, but the whole experience was a total nightmare. Their sales people dazzled us with prices that we thought were extremely reasonable, but then you realise that this is just a base price and everything else is an added extra. By the time you have added in a phone on each desk etc then the cost was high for the standard and quality of the office space.

Just as an example, say they offer you a space with 3 desks for £600 per month, then you move in to find there’s only one phone between 3 desks, and that it costs £99 for that phone, and it will be an additional £99 for every other phone you want. And as an accounting firm, we often have clients using our address as their registered office address – it’s common practice in the profession. At our previous office space, their sales people told us this was fine. This was fine for 12 months – and then we were automatically rolled into another 12 month contract with no discussion bar a one line email (we were told a meeting would take place 3 months prior to renewal – this didn’t happen). Once tied into another watertight contract, they tried hit with a near £30 per month per client charge! Any extras such as meeting rooms and refreshments were expensive and if you ran 5 minutes over you would be charged an additional hour.

Debbie then went on to tell us how Carrwood Park has compared to this other firm:

After I met with Oliver and the team at Carrwood Park, I saw immediately that they were at the other end of the spectrum compared with our previous space. I found them friendly, helpful and genuinely interested in what we were doing as a business. They didn’t treat us like a commodity as the other much larger company did. And best of all, the rate I was shown by Oliver after explaining what I needed was exactly what I paid. There are no caches, no hidden charges; just open, honest and straightforward services – exactly what I was after! The team even offered their advice and support in getting us out of our existing contracts and into their wonderful space.

 Carrwood Park tailored the serviced office package to exactly match my business needs. They were not just telling me what I wanted to hear in order to draw me in. The initial figure you see might be higher than what a giant company would quote you, but you get service and quality 10 times that of any large firm, and in the long term you definitely save because what you see is what you pay. I wouldn’t hesitate in recommending Carrwood Park to any business looking for prestige office space backed up by friendly, professional service.

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